Last Updated: 12 February 2026
Privacy Policy for Trenton Capital Locksmith
Trenton Capital Locksmith ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors in Trenton, NJ, and surrounding areas. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website, phone calls, or directly for our locksmith services. By using our services or accessing our website, you agree to the terms outlined in this policy.
1. Information We Collect
Trenton Capital Locksmith collects various types of information to provide and improve our services, including:
a. Information You Provide Directly To Us
When you contact Trenton Capital Locksmith or request our services, you may provide us with personal information, such as: * Contact Information: Your name, email address, phone number, and physical address (required for on-site service calls). * Service Details: Information about the locksmith issue you are experiencing, such as the type of lock, vehicle make/model (for automotive services), urgency of the service, and any specific access instructions. * Communication Content: Any information you provide when communicating with us via phone, email, or contact forms, including service inquiries, feedback, or requests. * Payment Information: While we use third-party payment processors, you may provide us with billing information necessary to process your transaction. Trenton Capital Locksmith does not directly store sensitive financial details like full credit card numbers.
b. Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity: * Device and Usage Information: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on our website, and clickstream data. * Cookies and Tracking Technologies: As described in Section 7, we use cookies and similar technologies to enhance your experience and analyze website usage.
2. How We Use Your Information
Trenton Capital Locksmith uses the collected information for the following purposes:
* To Provide Locksmith Services: To schedule, dispatch, and complete requested locksmith services, including emergency call-outs, lock repairs, key duplication, installations, and security assessments. * Communication: To communicate with you regarding your service requests, appointments, quotes, confirmations, updates, and follow-ups. * Customer Support: To respond to your inquiries, provide assistance, and address any issues or concerns you may have. * Service Improvement: To analyze usage patterns and feedback to improve our locksmith services, website functionality, and customer experience. * Marketing (with Consent): To send you promotional materials, special offers, or newsletters if you have opted in to receive such communications. You can opt out at any time. * Payment Processing: To process payments for services rendered through secure third-party payment processors. * Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests. * Security and Fraud Prevention: To protect the security and integrity of our services, prevent fraud, and enforce our terms and conditions.
3. Data Protection and Security Measures
Trenton Capital Locksmith takes the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
* Secure Servers: Our website and internal systems are hosted on secure servers with appropriate access controls. * Encryption: We use encryption technologies (like SSL/TLS) to protect data transmitted over our website. * Access Controls: Access to your personal information is restricted to authorized employees and contractors who need the information to perform their job duties. * Vendor Due Diligence: We carefully select third-party service providers who also commit to data security standards.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, Trenton Capital Locksmith cannot guarantee its absolute security.
4. Third-Party Services
Trenton Capital Locksmith may use third-party services to assist with our operations, which may have access to your information:
* Google Analytics: We use Google Analytics to understand how visitors engage with our website. This service collects data such as IP address, browser type, operating system, and pages visited. This information helps us analyze website traffic and improve our site. Google's privacy policy can be found on their website. * Payment Processors: When you make a payment for our services, your transaction is processed by a secure third-party payment gateway. Trenton Capital Locksmith does not store your full payment card details on our servers. The payment processor is solely responsible for the security of your payment information. * Service Management Tools: We may use third-party software for scheduling, dispatching, and managing customer interactions to efficiently provide our locksmith services. These tools are selected for their commitment to data privacy and security.
We only share information with these third parties to the extent necessary for them to perform their functions. We do not control the privacy practices of these third parties, and their privacy policies will govern their use of your information.
5. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your browsing experience and gather information about how you use our site.
* What are cookies? Cookies are small text files placed on your device by a website that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. * Types of cookies we use: * Essential Cookies: Necessary for the website to function correctly, enabling core functionality like navigation and access to secure areas. * Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. * Functionality Cookies: Used to recognize you when you return to our website and enable us to personalize our content for you and remember your preferences.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. For more information on how to manage cookies, refer to your browser's help section.
6. User Rights Under Applicable US State Privacy Laws
Trenton Capital Locksmith acknowledges the privacy rights granted to individuals under various US state privacy laws, such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and similar laws in other states. While a locksmith business typically handles limited "personal information" as defined by some of these expansive laws, we are committed to respecting your rights.
Depending on your state of residence, you may have the following rights concerning your personal information:
* Right to Know/Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom we shared it. * Right to Correct/Rectify: You have the right to request that we correct inaccurate personal information that we maintain about you. * Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., to complete a transaction, detect security incidents, or comply with legal obligations). * Right to Opt-Out of Sale/Sharing: While Trenton Capital Locksmith does not "sell" personal information in the traditional sense for monetary value, some state laws broadly define "sale" or "sharing" to include certain types of data disclosure for cross-context behavioral advertising. We do not engage in such activities that would typically trigger the "sale" or "sharing" opt-out requirements for a locksmith service. * Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact Trenton Capital Locksmith using the contact information provided in Section 14. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
7. Data Retention Periods
Trenton Capital Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the provision of services, legitimate business interests, and to comply with legal, accounting, or reporting requirements.
* Service Records: Information related to locksmith services, billing, and customer interactions is typically retained for a period necessary to manage warranties, follow-up services, and financial record-keeping, usually between 3 to 7 years depending on legal requirements. * Website Usage Data: Data collected via Google Analytics is retained for a period configured within Google Analytics (e.g., 26 months), after which it is automatically deleted. * Marketing Communications: If you've opted into marketing, we will retain your contact information until you unsubscribe or opt-out.
When your personal information is no longer needed, we will securely dispose of it or anonymize it.
8. Children's Privacy
Trenton Capital Locksmith's services are not directed at, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us.
9. Links to Other Websites
Our website may contain links to third-party websites that are not operated by Trenton Capital Locksmith. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
Trenton Capital Locksmith may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our services or website after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact Trenton Capital Locksmith using the following details:
Business Name: Trenton Capital Locksmith Email: info@trentoncapitallocksmith.com Address: Hiltonia , Trenton, NJ 08618
